What comes to your mind when you think about casinos? Themovie ‘21,’ in w hich Harvard students succeed in robbing acasino in Las Vegas? Or Las Vegas, a city of casinos?However, the system of the casinos concentrates not only onthe winning rate of games, but also on the psychologicalfactors which affect gamblers. And casinoshave created anew field of tourism industry which has resulted in more jobsand higher wages around the local economy. The casino industry is drawing attention as a high value-added industry.
SMT Where is casino originated from?
HWANG The term casino is from casa in Italian, which means “house.”
SMT What are the essentials of a casino?
HWANG Casinos have games which are strongly related with probability; because of this characteristic of casinos, the industry of casino guarantees high-rate profits. For that reason, casinos need to attract as many customers as they can. The big difference between company business and casino business is that casinos focus much more on customer satisfaction through detailed marketing strategies.
SMT Why does the federal government control casinos, their income, and customers in Korea? Why does it regulate casinos that much?
HWANG A casino is an official gambling place. Even if it is the official place, the government has a duty to prevent people from being addicted to games. Gambling addicts can easily bring about economic destruction of their own family and the destruction often leads them to self-destruct and commit suicide. Those results also negatively influence the society they belong to.
HWANG No, it is impossible, there are many security systems and private guards in the casino as those movies show us on the screen. It is too risky a challenge to break into the casino. And the cameras, CCTV, are keeping a close eye on all the people in there.
SMT There are many psychological strategies in casinos which affect gamblers. What are common strategies we can easily miss?
HWANG I also told you promotion to customers is also important; however, casinos make people